Sales Admin Support

Sales Admin Support – CRM Experience

Job Summary

We are looking for a highly organized and detail-oriented Sales Admin Support professional to assist the sales team with administrative tasks, CRM management, sales documentation, and customer coordination. The ideal candidate has hands-on experience using CRM platforms such as HubSpot, Salesforce, or similar systems and can effectively manage sales data, follow-ups, reports, and administrative processes.

Key Responsibilities

• Provide administrative and operational support to the sales team.
• Maintain and update customer, prospect, and lead information in HubSpot, Salesforce, or other CRM platforms.
• Input, organize, and maintain accurate sales data and customer records.
• Monitor sales pipelines, lead statuses, opportunities, and follow-up activities.
• Assist sales representatives with scheduling meetings, appointments, and follow-ups.
• Prepare quotations, proposals, sales documents, reports, and presentations as needed.
• Track sales activities, pending tasks, customer inquiries, and follow-up requirements.
• Generate and maintain regular sales and CRM reports.
• Ensure sales records and customer information are complete, accurate, and up to date.
• Assist with lead assignment, lead tracking, and sales correspondence.
• Coordinate with internal departments regarding customer requirements, orders, documentation, and other sales-related concerns.
• Monitor CRM tasks and reminders to ensure timely follow-up with prospects and customers.
• Assist in preparing sales performance reports and tracking key sales metrics.
• Handle routine customer communications and respond to inquiries when required.
• Perform other administrative and sales support tasks as assigned.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or a related field is preferred.
• 1–2 years of experience in sales administration, sales support, customer service, or a similar role.
• Hands-on experience using HubSpot, Salesforce, or other CRM platforms.
• Strong data entry and documentation skills.
• Proficient in Microsoft Office and/or Google Workspace.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Highly organized, proactive, and dependable.
• Ability to work effectively with sales teams and other departments.

Preferred Skills

• HubSpot CRM
• Salesforce
• CRM data management
• Sales pipeline tracking
• Lead management
• Sales reporting
• Data entry and documentation
• Customer correspondence
• Calendar and appointment management
• Microsoft Excel / Google Sheets
• Sales administrative support
• Basic understanding of sales processes and KPIs

This version positions the role as administrative/support-focused rather than a direct sales role, while making CRM experience a clear requirement.