Head Of Employee/Process Outsourcing

Manage, develop and enhance portfolio of EOS & POS products through continuous market research and emerging opportunities.

Strategize for success of assigned portfolio through tailored delivery platforms and capable, trained and motivated resources.

Set budgets and inspirational performance targets for all products, monitor progress and ensure achievement of targets.

Meet all reporting expectations and decided turnaround times of all customers and stakeholders as per SLAs/contracts.

Ensure efficient and seamless service delivery with a strict compliance of established SOPs and service standards.

Education and Experience Criteria

BBA/BS/MBA/MPM/MS

10+ years' experience

Essential Technical Skills

Systems Implementation

Financial Competence

Process planning, design, reengineering