Revenue Assurance Executive (CN-09-23) 02

Overall Scope

Summary of the position:

At Stormfiber we are looking for a Revenue Assurance Executive which entails organizational assistance through its different stages and/or aspects, as and when needed.

Key Responsibilities

Description of Responsibilities:

• Retain Customers by Resolving Issues from billing end, service-related issues from technical teams.

• Build customer trust and long-term relationships by taking feedbacks.

• Ensure timely Monthly Payments.

• Follow-ups of Pending Customer Queries and Payments.

• Maintain status records of customers.

Requirements

Education and Experience:

Essential

• Minimum B. Com / BBA majoring in Finance

• 1-2 Years of relevant experience of account receivable /collection in relevant industry.

• Strong written and verbal communication skills.
• Good communication and listening skills.
• Understanding of ERP-Oracle/Microsoft Excel
• Negotiation and convincing skills for collections.

Desirable:

• Language skills, Urdu, English and local language (preferred)

• Independence with positive energy level

• Creativity emphasizes on Excellence.