Public Area Attendant

As a Public Area Attendant, you will contribute significantly to the overall guest experience at our hotel, ensuring that our public spaces reflect the highest standards of cleanliness and hospitality. Your dedication to creating a welcoming atmosphere will leave a lasting impression on our guests, making their stay more enjoyable and memorable.

Responsibilities:

1. Perform routine cleaning of public areas such as lobbies, corridors, elevators, lounges, restrooms, and other guest-accessible spaces.
2. Vacuum, sweep, mop, and dust all designated areas to maintain cleanliness and tidiness.
3. Empty trash receptacles and replace liners regularly to uphold hygiene standards.
4. Keep entryways, walkways, and outdoor spaces clean and free from debris.
5. Monitor and maintain the cleanliness of public restrooms, ensuring they are well-stocked with supplies (e.g., toilet paper, hand soap, paper towels).
6. Regularly clean and disinfect sinks, countertops, mirrors, and other fixtures to maintain high sanitary standards.
7. Report any maintenance issues or damages found in public areas promptly to the appropriate department or supervisor. 
8. Conduct regular inspections of designated areas to identify and address cleanliness and safety concerns.
9. Greet guests and visitors with a friendly and professional demeanor, providing assistance and answering basic inquiries when needed. 
10. Offer a warm and welcoming atmosphere, helping to create a positive first impression for guests.
11. Collaborate with other hotel departments, such as housekeeping and maintenance, to ensure seamless operations and guest satisfaction.
12. Assist in handling special projects and tasks as assigned by supervisors or management.
13. Follow all hotel safety and security procedures to maintain a safe environment for guests and staff. 
14. Adhere to the hotel's policies and standards, including those related to cleanliness, hygiene, and appearance.

Requirements:

1. High school diploma or equivalent.
2. Previous experience in similar role in the hospitality industry is a plus.
3. Knowledge of proper cleaning techniques and use of cleaning equipment.
4. Ability to work with minimal supervision and maintain a high level of self-motivation.
5. Strong attention to detail and a commitment to delivering high-quality service.
6. Excellent communication and interpersonal skills to interact with guests and team members.
7. Physical stamina and the ability to perform repetitive tasks for extended periods.
8. Flexibility to work different shifts, including evenings, weekends, and holidays, as needed.