Assistant Laundry Manager

As an Assistant Laundry Manager, you will play a key role in ensuring the efficient and effective operation of our laundry department. You will work closely with the Laundry Manager to oversee the day-to-day laundry operations, manage laundry staff, and maintain high standards of cleanliness and efficiency. Your attention to detail and strong organizational skills will contribute to the smooth functioning of the laundry department.

Responsibilities:

1. Assist the Laundry Manager in planning and organizing the daily operations of the laundry department to meet the needs of the hotel and guests.
2. Oversee and supervise laundry staff, providing guidance, training, and support to ensure they perform their duties efficiently and adhere to hotel policies and procedures.
3. Monitor and maintain inventory levels for laundry supplies and equipment, and coordinate with the procurement department for timely replenishment.
4. Ensure all laundry equipment is in good working condition and coordinate with the maintenance team to address any repair or maintenance needs.
5. Implement and enforce proper laundry procedures, including sorting, washing, drying, folding, and pressing, to achieve high-quality standards.
6. Regularly inspect the laundry process to ensure quality control and resolve any issues related to cleanliness, stains, and damage.
7. Collaborate with the Housekeeping and Front Office departments to meet guest requests and resolve any laundry-related guest concerns promptly.
8. Keep accurate records of laundry production, including the number of items processed, linen inventory, and maintenance reports.
9. Implement cost-control measures to minimize laundry expenses while maintaining quality service.
10. Adhere to health and safety regulations and maintain a clean and safe working environment for laundry staff.
11. Stay updated on the latest laundry technologies, best practices, and industry trends to suggest process improvements and innovations.

Requirements:

1. Proven experience in a supervisory role within a laundry or housekeeping department, preferably in a hotel or hospitality setting.
2. Knowledge of laundry operations, including various fabrics, detergents, and laundry equipment.
3. Strong leadership and interpersonal skills to effectively manage a team and collaborate with other departments.
4. Excellent organizational skills and attention to detail to ensure laundry tasks are completed accurately and efficiently.
5. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
6. Understanding of health and safety regulations related to laundry operations.
7. Flexibility to work varying shifts, including weekends and holidays, as required by the business demands.
8. Proficient computer skills to maintain records and communicate via email or digital platforms.