Job Openings Executive Housekeeper

About the job Executive Housekeeper

As the Executive Housekeeper, you will play a crucial role in maintaining high standards of cleanliness, comfort, and guest satisfaction throughout the hotel. Your primary responsibilities will include:

  1. Housekeeping Operations Management:

    • Develop and implement housekeeping policies, procedures, and standards to ensure efficient and effective operations.

    • Supervise and coordinate the daily activities of the housekeeping staff, including room attendants, laundry personnel, and public area cleaners.

    • Schedule and assign duties to ensure optimal staffing levels and coverage while adhering to labor and budgetary guidelines.

  2. Quality Control and Standards:

    • Ensure the highest standards of cleanliness, hygiene, and presentation are maintained throughout the hotel.

    • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to identify and address any issues or deficiencies.

    • Monitor guest feedback and respond promptly to any housekeeping-related concerns or complaints.

  3. Inventory and Supplies Management:

    • Manage housekeeping supplies and inventory, including linens, cleaning products, and guest amenities.

    • Maintain accurate records of stock levels, place orders, and ensure timely delivery to meet operational requirements.

    • Implement cost control measures to minimize wastage and optimize resource utilization.

  4. Staff Training and Development:

    • Recruit, train, and develop a skilled and motivated housekeeping team.

    • Conduct regular training sessions to enhance staff knowledge and skills in housekeeping procedures, safety practices, and customer service.

    • Provide ongoing coaching and performance feedback to ensure a high level of professionalism and productivity.

  5. Budgeting and Financial Management:

    • Prepare and manage the housekeeping department's annual budget, including forecasting expenses and revenue.

    • Monitor and control costs, labor expenses, and consumables to achieve budgetary goals.

    • Identify opportunities for cost savings and operational efficiency improvements without compromising quality and guest satisfaction.

  6. Health and Safety Compliance:

    • Ensure compliance with health and safety regulations and industry standards related to housekeeping operations.

    • Implement and enforce proper cleaning and sanitization protocols to maintain a safe and healthy environment for guests and employees.

    • Collaborate with other departments, such as maintenance and security, to address any safety or maintenance concerns promptly.

  7. Relationship Management:

    • Collaborate closely with other departments, including front office, maintenance, and food and beverage, to ensure seamless guest experiences and efficient operations.

    • Liaise with suppliers, contractors, and service providers to negotiate contracts, monitor service levels, and maintain good vendor relationships.

Requirements:

  • High school diploma or equivalent. Additional education or certification in hospitality management is advantageous.

  • Proven experience in housekeeping operations, preferably in a leadership role within the hospitality industry.

  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.

  • Familiarity with inventory management systems and procurement processes.

  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.

  • Strong leadership and team management abilities, with the capacity to motivate and develop a diverse workforce.

  • Effective communication and interpersonal skills, with the ability to interact with guests, employees, and suppliers.

  • Detail-oriented mindset and a commitment to maintaining high standards of cleanliness and guest satisfaction.

  • Knowledge of health and safety regulations and practices within the hospitality industry.

  • Proficiency in relevant software applications, such as property management systems and Microsoft Office suite.