Assistant Housekeeping Manager

Position: Assistant Housekeeping Manager

Company Overview:

Princess Hotels & Resorts Jamaica is a leading hospitality company that offers luxurious and unforgettable experiences to guests. With multiple properties across the beautiful island of Jamaica, we pride ourselves on providing exceptional service and creating a home away from home for our guests. We are committed to delivering the highest standards of quality and comfort, and we are looking for a dedicated Assistant Housekeeping Manager to join our team.

Position Overview:

As the Assistant Housekeeping Manager, you will play a crucial role in ensuring the cleanliness and maintenance of our properties. You will assist the Housekeeping Manager in overseeing the daily operations of the housekeeping department, including managing a team of housekeeping staff and ensuring that all guest rooms and public areas are kept in impeccable condition.

Key Responsibilities:

Assist the Housekeeping Manager in managing and supervising the housekeeping team, including scheduling, training, and performance evaluations

Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards

Conduct regular inspections of guest rooms and public areas to ensure cleanliness and identify any maintenance issues

Coordinate with other departments to ensure timely delivery of guest requests and special cleaning services

Monitor and control the inventory of housekeeping supplies and equipment

Assist in the development and implementation of housekeeping policies and procedures to ensure efficient and effective operations

Handle guest complaints and resolve any issues in a timely and professional manner

Maintain a safe and secure work environment by adhering to health and safety regulations and procedures

Assist in the preparation of the housekeeping budget and monitor expenses to ensure cost-effectiveness

Qualifications:

Previous experience in a housekeeping management role in a hotel or resort setting

Strong leadership, communication, and organizational skills

Knowledge of housekeeping procedures, techniques, and equipment

Ability to multitask and prioritize tasks in a fast-paced environment

Excellent attention to detail and a commitment to delivering high-quality service

Proficient in Microsoft Office and other relevant software

Must be able to work flexible hours, including weekends and holidays

Bachelor's degree in Hospitality Management or a related field is preferred

Benefits:

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Career development and training opportunities

Employee discounts on hotel stays and other services

Join our team and be a part of creating unforgettable experiences for our guests. Apply now and become a valuable member of the Princess Hotels & Resorts Jamaica family!