Chief Operating Officer (COO)

About the job

Are you a seasoned BPO leader ready to propel a groundbreaking startup to success?

PrimeSync Solutions, a dynamic startup disrupting the BPO industry, seeks an exceptional Chief Operating Officer (COO) to join our leadership team. You'll be the architect of our operational excellence, wielding your 10+ years of BPO expertise to build a high-performing organization, drive growth, and ensure smooth sailing for our journey.

The Opportunity:

• Lead and oversee all aspects of the BPO operation, setting the strategic direction and tactical execution for maximizing efficiency and effectiveness.
• Design and implement an optimal organizational structure for agile growth, ensuring clear roles, responsibilities, and accountability across teams.
• Build and lead high-performing sales and marketing teams, developing winning strategies, setting ambitious goals, and driving consistent revenue generation.
• Foster a culture of collaboration, performance, and continuous improvement across the entire organization.
• Establish clear expectations and metrics for all departments, ensuring alignment with company goals and objectives.
• Navigate the complexities of a startup environment, embracing challenges and implementing innovative solutions to overcome obstacles.
• Partner closely with the leadership team to develop and execute the overall business strategy.

We're seeking a leader with:

• Minimum 10 years of experience: Proven track record of success in leadership roles within the BPO industry, demonstrating exceptional operational expertise.
• Strategic vision: Ability to translate business goals into actionable operational plans and drive strategic execution.
• Organizational architect: Mastermind of building and optimizing organizational structures that support high performance and agile growth.
• Sales & marketing savvy: Demonstrated experience in leading and motivating sales and marketing teams to achieve ambitious targets.
• Financial acumen: Strong understanding of financial principles, budgeting, forecasting, and cost optimization.
• Data-driven decision making: A passion for data analysis and utilization to inform strategic decisions and track progress.
• Leadership excellence: Ability to inspire, motivate, and empower teams to excel, fostering a culture of collaboration and accountability.
• Communication wizard: Articulate communicator with the ability to clearly present complex information to diverse audiences.
• Change champion: Thrive in a dynamic startup environment, embracing challenges and readily adapting to evolving priorities.

What we offer:

• Competitive salary and bonus package commensurate with your experience and expertise.
• Startup energy: Be part of a passionate and driven team, shaping the future of the BPO industry.
• Meaningful impact: Play a pivotal role in building a sustainable and impactful BPO company, leaving a lasting legacy.
• Growth opportunities: Continuous learning and development opportunities to fuel your personal and professional advancement.

Ready to lead PrimeSync Solutions to operational excellence and beyond?

Send your resume and cover letter to [czareanah@primesyncsolutions.com] and tell us why you're the ideal COO to guide our BPO startup to greatness.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.