Account Receivables Specialist (US Based Company)

Job Title: Collections and Accounts Receivable Specialist

Work Schedule: American (EST)

Work Arrangement: Onsite/Hybrid/Remote

* Please apply for the role if you have relevant experience for this role and fluent fluent in English communication.

Job Overview: The Collections and Accounts Receivable Specialist is responsible for managing the company's outstanding invoices and ensuring timely payment from clients. This role requires a meticulous, detail-oriented professional with strong research and analytical skills to monitor accounts, resolve discrepancies, and maintain accurate financial records. The ideal candidate will have a strong background in excellent communication skills, and the ability to work independently to meet deadlines.

Key Responsibilities:

• Post customer payments in NetSuite accurately and timely.
• Research and resolve discrepancies in payments, accounts, and customer records.
• Collaborate with the accounting department to reconcile accounts and ensure accurate financial reporting.
• Maintain detailed and accurate records of all collection efforts, payment plans, and customer interactions.
• Provide excellent customer service by addressing inquiries regarding billing and payment processes.
• Ensure compliance with company policies and legal guidelines regarding collections.

Required Skills:

1. Detail-Oriented:
   • Ability to spot inconsistencies in invoices, payments, and account records.
   • Strong organizational skills to manage multiple accounts simultaneously.
2. Accounting Knowledge:
   • Understanding of basic accounting principles, particularly accounts receivable.
   • Experience in accounts receivable and collection efforts.
3. Research and Analytical Skills:
   • Capable of researching and resolving billing discrepancies and payment issues.
   • Ability to analyze account histories and identify trends or issues in payment behaviors.
4. Communication Skills:
   • Strong written and verbal communication to effectively follow up with clients.
   • Ability to explain financial concepts and account details to non-financial clients.
5. Technical Skills:
   • Proficiency in accounting software Netsuite/Connectwise
   • Advanced skills in Microsoft Excel for reporting and data analysis.
   • Experience with CRM systems for managing customer interactions.
6. Time Management:
   • Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.
7. Problem-Solving Abilities:
   • Proactive in identifying issues and developing strategies to resolve them.
   • Capable of handling escalated situations with diplomacy and professionalism.Job Title: Collections and Accounts Receivable Specialist
     Job Overview: The Collections and Accounts Receivable Specialist is responsible for managing the company's outstanding invoices and ensuring timely payment from clients. This role requires a meticulous, detail-oriented professional with strong research and analytical skills to monitor accounts, resolve discrepancies, and maintain accurate financial records. The ideal candidate will have a strong background in excellent communication skills, and the ability to work independently to meet deadlines.
     Key Responsibilities:
     
     • Post customer payments in Netsuite accurately and timely.
       
     • Research and resolve discrepancies in payments, accounts, and customer records.
       
     • Collaborate with the accounting department to reconcile accounts and ensure accurate financial reporting.
       
     • Maintain detailed and accurate records of all collection efforts, payment plans, and customer interactions.
       
     • Provide excellent customer service by addressing inquiries regarding billing and payment processes.
       
     • Ensure compliance with company policies and legal guidelines regarding collections.
       
     Required Skills:
     
     1. Detail-Oriented:
        
        • Ability to spot inconsistencies in invoices, payments, and account records.
          
        • Strong organizational skills to manage multiple accounts simultaneously.
          
     2. Accounting Knowledge:
        
        • Understanding of basic accounting principles, particularly accounts receivable.
          
        • Experience in accounts receivable and collection efforts.
          
     3. Research and Analytical Skills:
        
        • Capable of researching and resolving billing discrepancies and payment issues.
          
        • Ability to analyze account histories and identify trends or issues in payment behaviors.
          
     4. Communication Skills:
        
        • Strong written and verbal communication to effectively follow up with clients.
          
        • Ability to explain financial concepts and account details to non-financial clients.
          
     5. Technical Skills:
        
        • Proficiency in accounting software Netsuite/Connectwise
          
        • Advanced skills in Microsoft Excel for reporting and data analysis.
          
        • Experience with CRM systems for managing customer interactions.
          
     6. Time Management:
        
        • Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.
          
     7. Problem-Solving Abilities:
        
        • Proactive in identifying issues and developing strategies to resolve them.
          
        • Capable of handling escalated situations with diplomacy and professionalism.