Salesforce Engineer

Introduction:

The Salesforce Engineer will be responsible for the technical architecture, development, and maintenance of the Salesforce ecosystem. This role focuses on transitioning manual, document-heavy processes into high-efficiency automated digital workflows to scale our impact.

Key Responsibilities

1. Process Automation & Workflow Design

· Design and implement Salesforce Flows to replace manual entry, such as auto-populating.

· Develop automation triggers

· Implement complex business logic, such as the "Full Box" rule, where the system automatically converts orders of 6 or more single units into a box SKU.

2. Systems Integration & Order Management

· Manage the lifecycle of online orders, implementing auto-accounting approval triggers for Credit Card and Account Balance payments.

· Automate the generation of Accounting Tasks for "Bill Me" orders to streamline the invoicing process.

· Transition legacy Excel Macro-based tools into native Salesforce "Order Builders" to prevent data loss and improve reporting accuracy.

3. Data Integrity & Lifecycle Support

· Enforce strict data validation rules to maintain a clean database.

· Configure Custom Metadata and Object Relationships between Campaigns

· Clear "System Information" fields automatically during order revisions to ensure accurate audit trails.

Qualifications

· Salesforce Expertise: Advanced knowledge of Salesforce Flow Builder, Apex Triggers, and Validation Rules.

· Data Management: Proficiency in managing complex account hierarchies (e.g., School Districts as Parent Accounts).

· Operational Insight: Ability to translate Standard Operating Procedures (SOPs) into technical functional requirements.

· Tools: Familiarity with Salesforce Mobile App, SharePoint integrations, and legacy Excel macros.

What we offer:

• Market-competitive salary
• Career growth opportunities
• Learning & development programs
• On-the-job training
• Medical Coverage (IPD)
• Life Insurance
• Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)
• Provident Fund
• Employee Old Age Benefits (EOBI)
• Employee engagement & wellness initiatives