About the job Engineering Technician II Semiconductor
Pay: $78,000 annually ($37.50/hour), plus a night shift differential for a compressed shift schedule.
Overview
Are you ready to work hands-on with semiconductor manufacturing equipment? As an Engineering Technician II, youll provide critical customer support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment, primarily in Hillsboro, Oregon. This role offers a unique opportunity to engage with cutting-edge technology, supporting processes in a pre-production environment alongside a dedicated team.
Training
- Initial training of 1-2 weeks in Austin, Texas, or Japan, followed by 4 weeks of on-the-job training in Hillsboro, Oregon.
- This position requires full-time presence at assigned offices, worksites, or territories.
Note: This role operates on a night shift with a compressed work schedule, requiring flexibility to adjust hours as needed.
Key Responsibilities
- Ensure equipment is maintained and functions within factory specifications.
- Train customers on the operation and upkeep of the system equipment.
- Conduct maintenance, repairs, and unit replacements following factory protocols, independently or with a team.
- Provide technical support to customers, resolving inquiries about procedures, malfunctions, and other issues to minimize downtime and maintain strong customer relations.
- Report equipment errors and update status for performance issues to assist in troubleshooting and maintenance.
- Document activities accurately and provide regular reports.
- Collaborate with other field technicians to service and troubleshoot equipment.
Qualifications
This is a customer-facing role that requires compliance with customer policies and protocols, which may include COVID-19 vaccination or related measures.
- Knowledge of Linux OS is beneficial for operating and troubleshooting systems.
- Associate's degree or equivalent experience required (Bachelors preferred) with 2-3 years of relevant experience.
- Proficiency in hands-on mechanical and electronic testing skills is essential.
- Ability to work independently and as part of a team under challenging conditions.
- Experience with optical systems, lasers, software, robotics, precision mechanics, or chemicals is advantageous.
- Strong troubleshooting abilities and excellent verbal and written communication skills.
- Previous customer support experience is a plus.
- Comfortable working in a cleanroom environment for extended periods, including wearing full cleanroom attire (suit, facemask, gloves, safety glasses).
Additional Requirements
- Flexible availability for scheduling and travel, with up to 25% car, air, and overnight travel required (valid drivers license and acceptable driving record necessary).
- Ability to lift up to 30 pounds independently, with assistance available for heavier loads.
- Must meet visual acuity standards for extensive reading, inspection, and precision tasks.
- Physical activities may include standing, walking, typing, and frequent movements such as grasping, crouching, and occasionally climbing stairs or ladders.
- Work environments may involve proximity to mechanical parts, exposure to chemicals, and UV light and lasers.