Senior ServiceNow Developer | 6-7 years |Technical

Senior ServiceNow Developer | 6-7 years |Technical
Experience: 6-7 years
Shift Timings: IST (Overlapping with UK Shift)
Contract Period: 3 to 12 months
Location: 

Job Overview:
We are looking for skilled Senior ServiceNow Developers with 6-7 years of experience to join our dynamic team for multiple roles. These positions require hands-on experience with ServiceNow development, a strong technical background, and the ability to work within the IST timezone, overlapping with UK business hours.

Key Responsibilities:

• ServiceNow Development & Customization:

  • Design, develop, and implement customized solutions on the ServiceNow platform based on business requirements.

  • Customize and configure various ServiceNow modules including ITSM, ITAM, and integrations.

  • Create and maintain ServiceNow scripts (Business Rules, Client Scripts, UI Scripts) for process automation and to meet business objectives.

  • Develop ServiceNow workflows, orchestration, and Flow Designer to streamline operations.

• Integration & Automation:

  • Develop integrations between ServiceNow and third-party applications using REST APIs, SOAP, and IntegrationHub.

  • Build and maintain automation solutions using ServiceNow orchestration, Flow Designer, and other native tools.

  • Troubleshoot and resolve integration and automation issues to ensure seamless data flow.

• Collaboration & Stakeholder Engagement:

  • Work closely with business stakeholders and cross-functional teams to understand requirements and provide technical solutions.

  • Provide technical guidance to junior developers and ensure development work adheres to best practices.

  • Collaborate with project managers to deliver solutions on time and within scope.

• System Maintenance & Optimization:

  • Perform ongoing maintenance and updates to existing ServiceNow applications and integrations.

  • Optimize performance, scalability, and usability of ServiceNow solutions.

  • Participate in regular code reviews to ensure high-quality development and adherence to best practices.

• Documentation & Support:

  • Document all development processes, configuration changes, and integration setups.

  • Provide technical support for ServiceNow-related issues and provide solutions to enhance system efficiency.

  • Assist in the creation of user training materials and knowledge base content.

Required Skills and Qualifications:

• Experience:

  • Minimum of 6-7 years of hands-on experience with ServiceNow development, including ITSM, ITAM, and integrations.

  • Strong experience with ServiceNow scripting (JavaScript, Glide Script, etc.), workflow automation, and integration tools.

  • Experience in ServiceNow integration technologies such as REST, SOAP, and Integration Hub.

  • Proficiency in ServiceNow modules like Incident Management, Problem Management, Change Management, and Asset Management.

• Technical Skills:

  • Strong knowledge of ServiceNow platform, including modules, configuration, and development best practices.

  • Experience with ServiceNow orchestration and Flow Designer for automation.

  • Proficiency in ServiceNows reporting and dashboard creation tools.

  • Experience with ServiceNows CMDB (Configuration Management Database) and discovery tools is a plus.

• Soft Skills:

  • Strong communication skills with the ability to interact with both technical and non-technical stakeholders.

  • Ability to work independently, as well as part of a global team, in an Agile development environment.

  • Excellent problem-solving and troubleshooting skills.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) certifications.

• Experience with Agile methodology and working in Agile teams.

• Knowledge of ITIL processes and frameworks.

• Previous experience with UK clients or working in a similar time zone is a plus.