CSOD Consultant

About the job

Accelerate your career with PradeepIT

PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.

Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.

With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:

6+ Years of Experience

580+ Open source technology Consultant

120+ SAP Consultant

40+ Salesforce Consultant

60+ Adobe Consultant

100+ Mobility Consultant

890+ Clients in APAC, EMEA & USA

Our Beliefs

PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.

Roles and Responsibilities:

• Maintain project plan and complete operational processes and deliverables to help ensure effectively, trouble-free e-Learn and in-person course launches to our targeted audiences
• Actively and effectively partner with L&D Program Managers and SMEs to support new and ongoing course deployments
• Document and provide course deployment requirements (e.g. reoccurrence) which informs the correct course configurations and assignment of course curriculums
• Draft and maintain course playbooks, key deployment changes, course requirements, and other standard operating procedure documents
• Track and report course key metrics and performance measures to key stakeholders as required
• Drive course impact by leveraging data to implement best practices that increase enrollment, discoverability, and consumption of our learning content
• Develop and document effective course communication escalation strategies to help drive compliance course completions
• Provide oversight for e-Learning course maintenance, ILT event management, class session forecasting, group/target audience assignments, and learner enrollments for all assigned programs
• Prepare and facilitate course quarterly business review meetings with stakeholders
• Provide course learner support for assigned courses by resolving issues or routing cases to appropriate team members to resolve
• Work with People Operations, Engineering (Eng), People Insights, and Data teams to root cause potential LMS, reporting, or learner support issues
• Drive the execution of all learning-related audit control testing.