Job Openings
MS Dynamics 365 Marketing Automation | Sr. Functional Consultant
About the job MS Dynamics 365 Marketing Automation | Sr. Functional Consultant
MS Dynamics 365 Marketing Automation | Sr. Functional Consultant
Experience Required: 7+ Years
Key Responsibilities:
- Lead and manage the implementation of Microsoft Dynamics 365 Marketing Automation solutions.
- Design, configure, and optimize customer journey orchestration using Dynamics 365.
- Drive real-time marketing and personalization strategies to enhance customer engagement.
- Develop and automate email and marketing campaigns for targeted outreach.
- Implement and manage Power Automate workflows to streamline marketing operations.
- Leverage Customer Insights AI for advanced data analytics and reporting.
- Ensure compliance with GDPR, CAN-SPAM, and other data privacy regulations.
- Facilitate integration with Dynamics 365 Sales and Power BI for seamless marketing insights.
- Guide stakeholders on customer segmentation and insights to improve engagement strategies.
- Provide functional expertise and training to end-users and teams.
- Work independently while maintaining accountability for SLAs and deliverables.
Required Skills & Expertise:
- Microsoft Dynamics 365 Marketing Automation Expert Level
- Customer Segmentation & Insights Advanced Level
- Real-Time Marketing & Personalization Advanced Level
- Email & Campaign Automation Advanced Level
- Power Automate for Marketing Workflows Advanced Level
- Data Analytics & Reporting (Customer Insights AI) Advanced Level
- Customer Journey Orchestration Advanced Level
- Compliance & Data Privacy (GDPR, CAN-SPAM) Intermediate Level
- Integration with Dynamics 365 Sales & Power BI Advanced Level
- Self-Management & Independence Expert Level
- Accountability for SLAs & Deliverables Expert Level
Must-Have:
- Excellent communication skills to interact with stakeholders, technical teams, and clients effectively.
- Strong problem-solving skills and ability to translate business needs into technical solutions.
- Experience in managing end-to-end project delivery and user adoption of Dynamics 365 solutions.
Preferred Qualifications:
- Microsoft Dynamics 365 Marketing certification is a plus.
- Experience in working with enterprise clients and large-scale implementations.
- Prior experience in Power Platform and Azure ecosystem is beneficial.