trategic Account Manager

About the job

Accelerate your career with PradeepIT

PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.

Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.

With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:

6+ Years of Experience

580+ Open source technology Consultant

120+ SAP Consultant

40+ Salesforce Consultant

60+ Adobe Consultant

100+ Mobility Consultant

890+ Clients in APAC, EMEA & USA

Our Beliefs

PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.

Job Responsibilities

• Establishes productive, professional relationships with key personnel in assigned strategic customer accounts.
• Meets assigned targets of cross-sell objectives in assigned strategic accounts.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Meets assigned expectations for revenue and profitability.
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company standards.
• Closely coordinates company executive involvement with customer management.
• Works closely with Customer Solutioning Representatives to ensure customer satisfaction and problem resolution.
• Coordinates the involvement of company personnel, including key account managers, product team, solutioning team, sales specialists, implementation resources, service resources, and other sales and management resources as needed.
• This position may have direct report staff assigned to support responsibilities for specific customer

Desired Skills

• Minimum of 8-12 years experience
• Demonstrated successful revenue growth in B2B environment
• Good written and verbal communication skills
• Master's degree from MBA college
• Excellent teamwork skills and collaborative mindset
• Proven ability to influence cross-functional teams