VDI Team Manager

About the job

Accelerate your career with PradeepIT

PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.

Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.

With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:

6+ Years of Experience

580+ Open source technology Consultant

120+ SAP Consultant

40+ Salesforce Consultant

60+ Adobe Consultant

100+ Mobility Consultant

890+ Clients in APAC, EMEA & USA

Our Beliefs

PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.




Responsibilities

• Under a general guidance of the VDI Team Manager, carries out testing procedures and implementation plans to ensure operational reliability and scalability of VDI
• In alignment with the project goals, carries out procedures on R1 and Cloudmed infrastructure access for end users and development teams
• Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the virtual infrastructure
• Analyzes existing systems and processes to recommend changes/improvements to maximize user capabilities
• Works with other Team members to ensure project delivery expectations are effectively communicated and met
• Provides Tier 2/3-type support for global VDI infrastructure (serves as a point of escalation for Tier 1 support)
• Participate in on-call rotations and perform off-hour maintenance activities
• Leads technical initiatives as assigned and acts as a mentor for other team members
• Designs, automates and engineers high-availability, scalable solutions for new and existing services
• Deploys, administers, and secures VDI environments for business needs (image management, application packaging, patching and deployment)
• Researches, implements, and documents new tools and processes
• Performs multiple tasks concurrently and responds to emergency situations effectively
• Performs duties in a professional, polite, considerate, courteous, and timely manner
• Understands, supports, enforces, and complies with company policies, procedures and standards of business ethics and conduct

Required Qualifications

• Associate or Bachelor's degree in Computer Science or related discipline, relevant experience may substitute for the degree
• 3-5 years of overall virtual desktop experience
• 3-5 years extensive Microsoft server/desktop administration and Active Directory in multi domain forest environment (including GPOs, JSON, PowerShell scripting, DNS, DHCP, ADFS, RDS, SQL)
• Expertise in the Windows 10 operating environment, imaging process and Office 365
• Experience creating, maintaining, and communicating complex information technology documentation
• Working knowledge of Azure administration
• Experience creating software packages, deployment, patch management, data, and cost analytics
• Knowledge of Azure cloud, networking, and enterprise architectures

Desired Qualifications

• Designing and supporting Microsoft infrastructure solutions including Azure Virtual Desktop, on-prem, cloud and hybrid
• Experience working with multiple vendors such as Microsoft (primary), Citrix, and VMware Horizon (desirable but not required)
• Hands-on experience with on-Prem Active directory, Microsoft Intune, and Azure AD, Infrastructure-as-Code deployment with automation
• Azure, Citrix, VMware or relevant to VDI Certifications highly desirable
• Ability to maintain the highest levels of customer satisfaction and be service-oriented
• Excellent verbal and written communication skills
• Team-oriented and adaptable