Job Openings
Nokia Flowone Administrator
About the job Nokia Flowone Administrator
Core Expertise:
- Good telecom domain knowledge, especially familiarity with core Telecom GSM network elements like - HSS, MSC, IN, SMSC, IMS, Volte etc
- Deep understanding of Provisioning concepts Mobile Voice/Data Activation, Barring/UnBarring, Simswap, Roaming, Call Forwarding etc
- Should demonstrate good working experience in administering Nokia FlowOne version 9 or above.
- Should have thorough understanding of various Nokia FlowOne components like InstantLink, WFC, BST, Catalog, Lookup, NEMO, NEI, Extended API, SOAP API etc.
- Manage integrations (IBM MQ/Rest API) between FlowOne and northbound OSS/BSS systems like inventory management, order management, and CRM tools
- Good understanding of Network Elements HLR/HSS, IN/UCIP interface/commands
- Good skills in debugging & troubleshooting Flow One Nokia application issues from the logs
- Should have deployment experience on Nokia FlowOne platform across various components
- Should demonstrate experience working with Nokia Support to resolve Nokia FLowOne issues
- Should have experience dealing with multi-vendor network devices for seamless provisioning.
Technical Skills:
- Experience in Linux/Unix environments for system monitoring and script execution.
- Proficiency in scripting languages (e.g., Python, Shell, or Perl) for automation.
- Have hands-on experience of Oracle SQL for querying and managing data.
Operational Skills:
- Monitor the performance and availability of the FlowOne platform using built-in tools or external monitoring systems and meet operational KPIs
- Address alerts and incidents related to mediation platform performance and data errors.
- Resolve failed tasks and workflows in the service fulfillment process.
- Resolve failed tasks and workflows in the service fulfillment process.
- Optimize system configurations to improve processing times for workflows and tasks.
- Collaborate with network teams and other stakeholders to address issues in upstream or downstream systems.
- Perform root cause analysis and implement permanent fixes for recurring issues.
- Generate regular reports on system performance, processed data, and error trends.
- Maintain up-to-date documentation of processes, workflows, configurations, and troubleshooting procedures.
- Use monitoring tools to track system health and data integrity.
- Strong troubleshooting skills with a focus on minimizing downtime and operational disruptions.
- Should be aware of ITSM processes
- Proficiency in Microsoft Office Suite, especially Excel
- Willingness to work in 24 *7 shift based support environment
- Good verbal and written communication skills, with the ability to communicate effectively with cross-functional teams, stakeholders, and vendors.
- Strong analytical and problem-solving skills.
- Effective communication and collaboration abilities with cross-functional teams.
- High attention to detail and the ability to work under pressure in a fast-paced environment.
- Nokia FlowOne certification or relevant training.
- ITIL certification is a plus.
- Have experience with Nokia FlowOne for fixed line provisioning & SIP provisioning
- Should have familiarity with Fixed line network elements, technologies and standards like OLT, ONT, CPE, GPON, BNG, TR-069 Protocol, DHCP etc
- Have experience in working with Nokia Inventory management products Nokia CNM, SRI, UIV
- 4-6 years of experience in Nokia FlowOne version 9 or above for Provisioning & Activation.