SAP ISU CRM Functional

Job Title: SAP ISU CRM Functional

Experience: 5+ Years

Job Type: Remote

Work time zone: IST time

Client: Bosch

End Client: SWS (Southern Water Service)

Job Description:

• 5+ years of hands on SAP CRM core configuration and project delivery experience with at least one SAP CRM project full implementation in the Utilities sector.
• Must have experience and strong awareness of SAP CRM to ISU middleware configuration. (BDOCS)
• Strong Knowledge of Business transaction configuration for example IR
• Knowledge of technical master data structure in CRM (business partner as well as utilities specific technical master data)
• Comprehensive understanding of the SAP WEB UI and UI component workbench.
• Must have knowledge of the following business processes with experience in the utilities arena
  • Move in/Move out
  • Payment Scheme
  • Contract management
  • Complaints
  • Campaigns Management
• Experience with ERMS, SAP Gateway & Fiori would be a plus
• Strong communication skills required: written, verbal, strong interpersonal skills and able to participate actively in project requirement discussions and business process analysis.
• Experience in performing impact assessments in the CRM area and writing lower level design specifications.
  
• Ability to work collaboratively across the different SAP work streams (functional and technical teams) and with the different stakeholders.