SAP Convergent Mediation Specialist

Job Title: SAP Convergent Mediation Specialist

Experience: 7+ years total, 7+ years relevant

Location: Kolkata, Bangalore, Pune (Face-to-Face Interview Required)

Job Type: Full-Time

Job Description:

We are seeking a skilled SAP Convergent Mediation Specialist to support and enhance mediation processes within a complex multi-service environment. The ideal candidate will have hands-on experience in configuring, managing, and optimizing SAP Convergent Mediation to efficiently collect, transform, and distribute usage data for billing.

Key Responsibilities:

• Design, conduct, and support business discussions to gather requirements and define mediation strategies.
• Work closely with IT, finance, and business teams to integrate mediation processes with SAP Convergent Charging (CC) and SAP Convergent Invoicing (CI) for accurate revenue management.
• Configure and optimize SAP Convergent Mediation to handle high-volume transaction processing in both real-time and batch environments.
• Troubleshoot and resolve data processing issues, ensuring seamless usage data transformation and distribution.
• Collaborate with IBM resources playing Nestlé Client roles to augment the client team.
• Ensure compliance with best practices for data transformation and telecom or utility billing processes.
• Continuously improve mediation workflows for efficiency and scalability.

Mandatory Skills:

• SAP Convergent Mediation expertise
• Strong experience in telecom or utility billing systems
• Integration knowledge with SAP Convergent Charging (CC) and SAP Convergent Invoicing (CI)
• High-volume transaction handling
• Data transformation processes