BMC Truesight Expert

Must Have : ​

• Strong experience with BMC TrueSight Operations Management​
• Should know how to perform installation, Upgrade, integration, Administration, configuration (Especially with version 10.x & later)​
• Strong experience in installation of Patrol Agents on Windows, RHEL, AIX, Solaris OS​
• Experience in working on knowledge modules like DB, Websphere, Exchange, Sentry hardware, Sentry monitoring studio etc. along with basic KMs like OS,LOG,URL​
• Must have working knowledge of custom KMs​
• Troubleshooting skills to resolve Patrol Agent, TrueSight server component issues​
• Strong Experience in Event Management policy Administration, configuration​
• Experience in Design & implementation of integration solutions with 3rd party tools for event & performance management​
• Experience with TrueSight-Remedy ITSM integration, troubleshooting, enhancements​
• Working knowledge of MRLs, custom classes​
• Hands-on experience in configuring & designing reports using TSOM Smart reporting, OOTB TrueSight reports​
• Experience in Analyzing environment & event data to fine tune & reduce instance, event count​
• Ability to review, analyze, fine tune & enhance TrueSight architecture & its components as per growing infrastructure & customer requirements​
• Experience with Patrol Central, RT, Console server, PCM components​
• Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS, Virtualization​
• Hands on experience on BMC Helix and upgrades/ Migrations. ​

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Good to Have :​

• Infrastructure knowledge on Operating system and Database ​
• Good communication skills set, Understand and clear communication to the business on impact of major incidents​
• Excellent problem analysis skill set ​

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Technical Skills ​

• Certification on BMC TrueSight​

Years of Experience : 6 to 9 Years ​5