Service Now Catalogue Development

·Description

· Requirement analysis / study · Documentation in line with change request

· Software implementation (related to CAN or other functions)/ coding and code review ·

Unit test specification preparation, review and unit testing · Integration of software changes to identified configuration management archive

· Integration test spec preparation, review and integration testing · Testing on target ECU at BGSW or through remote access

Skill set:
· Service Now CSA/CAD/CIS certification

· Good knowledge ITSM/CSM/FSM modules

· Develop Service Now catalogues 

· Request/Case/Incident Management

· Agent Workspace 

· Workflows, Client Scripts, Business Rules

· Update Set Release management 

· Integration with SAP systems REST API, CPI etc.,

· Good communication skills,