IT Technician

candidates should have a experience in the energy sector/ oil & gas industry.

• Provide first level technical support for end users incidents and handle employee technical requests ie. Set-up of a computer, necessary peripheral devices and related configurations etc. in a timely and accurate manner. Provide or remove necessary access upon joining or release of an employee. Extract and update related logs/supporting documents.
• . Identify computer, network, or any IT equipment shortages and ensure the necessary equipment is sufficiently supplied by procurement department on time
• . Maintain and collect users physical requests on Google IT drive with an appropriate reference name and date.
• Support in conducting internal IT audits to ensure Company data is sufficiently protected and in compliance with IT policy and procedures.
• Report non-conformities through document management system.

.