Account Manager(sales)

Core Responsibilities:

• Develops and maintains relationships with new potential and existing clients.
• Identifies and locates new clients through a variety of methods including networking.
• Implements strategies for sales in an assigned account or industry.
• Applies knowledge of the field and product features to match products to the needs of clients.
• Provides accurate information, quotations, and solutions specifications to clients.
• Negotiates prices, terms of sales, and/or service agreements.
• Collaborates with procurement and accounts, technical and operational department to ensure that projects associated items are executed on time.
• Prepares and reports results, status of accounts, and leads to HOD using the CRM tool.
• Upselling and cross selling as per the company strategic solutions and services.
• Maintains quality service by establishing and enforcing organization standards, analysing market condition, and competitive data.
• Maintains professional and technical knowledge by having regular professional trainings.
• Manage existing business partners and clients always satisfied.
• Assist in preparing Technical & Commercial Proposal as required.
• Manage multiple accounts; develop positive working relationships with all customers.
• Understand clients industry, products, strategy and goals to determine how we can best support them.
• Attend and generate leads from social events and connections in the market with action plan.
• Have the sufficient technical capacity to have a good understanding of the company IT Solutions and services variety and translate the value position to non-technical audience.
• Liaise with departments as required, to understand customer goals and key performance metrics to meet and exceed those goals.
• Work closely with Finance on payments set up and invoicing.