P3O Managed Services

Roles & Responsibilities

Support the MS Project / Program Manager in planning, monitoring, and controlling project portfolios
Prepare dashboards, KPI trackers, and performance summaries for MS initiatives
Maintain risk, issue, and change registers; ensure compliance with governance standards
Facilitate stakeholder meetings, prepare minutes, and monitor follow-ups
Ensure accurate and timely documentation and reporting of portfolio status
Provide a center of expertise and develop consistent standards and procedures, including templates, and guidance in tailoring across a range of programs and projects
Implement guidelines, procedures, and templates to collect and maintain consistent data and provide hands-on delivery support to a program or project
Coordinate information about how programs and projects run standard project management methods, their progress, and problems
Facilitate creation and update of program or project plans as required by the program/project manager
Identify where cross dependencies exist and track/monitor these in support of the program/project manager
Establish and maintain baselines
Facilitate the design, development, and ownership of the program or project plan, ensuring that all milestones and internal and external dependencies are identified, logged, and monitored
Establish and operate a mechanism to track the delivery of programs or projects against the plan, and update progress accordingly
Run facilitated workshops on start-up, risk, planning, issues, etc.
Perform program and project fast-track start-up and closure assistance
Design and support governance and reporting for programs and projects
Implement an agreed regular progress-reporting mechanism for all programs and projects
Monitor routine progress and assist the program/project manager in preparing status reports
Provide regular reports to boards, including performance commentary
Coordinate upward aggregation of data/information and reports (highlight reports, program status reports, management dashboards)
Develop and establish risk, issue, dependency, and change-control processes and templates
Assist the program and project team in their delivery
Facilitate the quality review process for programs or projects
Maintain the list of stakeholders and their interests and facilitate the formulation of the stakeholder engagement strategy
Assist Program/Project Manager and customer with transition management