IT Solution Engineer - Sales Systems

We have been retained by a global apparel, footwear, and performance materials manufacturing company.

We would like to invite high skilled, dedicated, motivated and dynamic professionals to be a part of the company's team and fill in the following position as an IT Solution Engineer Sales Systems

Responsibilities:

• Design secure and resilient IT Services
• Deliver Services in line with, or exceeding, Business Requirements
• Deliver Services in line with recognised Best-Practice
• External Monitoring of Subject Matter Development
• Deliver timely service to meet agreed business outcomes
• Project Delivery as required
• Project Management of functional Projects
• Support lifecycle of applications
• Release deployment management, validation and testing
• Design measurement metrics and methods
• Maintain standards and documentation for applications within Solutions scope
• Transition solutions to Business so that they can maximise benefit for the company

• Maintain Service Catalogue for solution scope
• Contribute to improved IT Service Quality
• Analyse and re-engineer existing business processes in line with functional Template
• Understand and support related or integrated functions
• Promote best practice and Business improvement within solution scope
• Fluent in all Service Management Processes: Incident, Problem, Change, Release, Request Fulfilment
• Assist/ Drive Support Pack and Upgrade activity
• Promote best practice and Business improvement within solution scope

• Maintain standards and documentation for applications within Solutions scope
• Provide Subject Matter expertise to Business engagement activity
• Cross functional and team communication
• Vendor / Supplier Management for new solutions

Requirements:

• 7+ years in IT Solutions Delivery

• Have skills in SAP in Sales Systems is a must

• Subject Matter Expertise across solution scope

• Application Configuration Expertise

• Knowledge of Industry Best-Practice across solution scope

• Experienced in all aspects of IT Service Management

• Effective communicator Written and Orally

• Process focused

• Delivers on-time and to requirements

• Demonstrate a logical problem solving approach and formulate plans fitting context

• Self-manage priorities and tasks, manage projects and make decisions

• A team player who is adaptable to change, overcomes challenges has a creative and pragmatic approach to problem solving the ability to multi task

• English speaking

• Positive Working Attitude