CARGO COORDINATOR

• Ensure that the VPR is checked and published within 4 hours after vessel departure.
• Ensure to create a service order for additional service in terminal operating system.
• Ensure reports are send to liners on weekly / monthly basis.
• Ensure Service Order is created for all Billable items and Billing Engine updated with supporting documents.
• Attend and resolve Dispute received within agreed timelines
• Out any job assigned by the management from time to time.
• Works closely with customers, and internal stakeholders on issues and queries.
• Process pre-invoice for departing vessel.
• Attend to disputes until resolution closed.
• Responsible for ensuring the figures between XPS and N4 are matched before forward VPR file to shipping lines.
• Ensure that the VPR is checked and published within 4 hours after vessel departure; informing his/her supervisor when deadline cannot be met.
• Ensure to create a service order for additional service into the N4.
• Ensure Service Order is created for all Billable items and Billing Engine updated with supporting documents.
• Ensure nonvessel related report are prepared and updated in shared folder before Monday 1000 hours.
• Ensure reports are send to liners on weekly / monthly basis.
• Report or notify of discrepancy if found to internal and external customers
• VPR submission deadline are adherence to internal and external customers sent.
• Ensure any waiver recorded are updated in shared folder.
• Ensure Vessels Filing and tracking are update daily.
• Ensure all billed and submitted to billing reports are updated in shared folder
• Ensure VPR tracking updated daily and updated by Monday 0800 hours.
• Responsible to report any miss-alignment or non-adherence to agreed Cut Off time for vessels for follow up to Internal and customer.

Requirements

1. Physically and medically fit, normal color vision and good eyesight.
2. Minimum SPM with credits in English / STPM or Certificate in any discipline.
3. Minimum 1 year working experience preferably in a related industry.
4. Able to communicate and coordinate with all level of supporting people.
5. Possess good computer skills Microsoft Office.
6. Good command of English and Bahasa Malaysia language both spoken and written.
7. The candidates should have excellent communication and problem-solving skills.
8. Ability to work under pressure, generate high volumes of relevant work, keep business-like approach to daily challenges.
9. Ability to work in a shift system including Public Holiday.