Payroll and Benefits Officer

Location: BGC, Taguig

Shift pattern: Mid-shift – 4pm MNL to 1am MNL

Working Model: Hybrid, 3 days in the office and 2 days working from home.

Working in our dynamic, successful HR team there has never been a better time to join Pepper Money, a specialist mortgage lenderbacked by a global financial institution offering first and second charge loans.

We really do believe that its our people who are our main competitive advantage – the thing that sets us apart from our competitors.

Our passion is to Help People Succeed. This is at the heart of everything we do and includes our valued customers, intermediary brokers and partners as well as all of our fantastic colleagues.

We operate a hybrid working model, with a split of days being in the office and days being worked at home. Pepper Money has three offices across the UK and one office in Manila, where this role will be based.

What you will be doing

As a Payroll and Benefits Officer, you will play a key role in ensuring payroll and benefits are delivered accurately on time and in line with local requirements in both the UK and the Philippines. Reporting to the HRSS Manager, you will support employees with expert guidance, collaborate closely with HR and Finance colleagues and help maintain a smooth, compliant and people centred service.

You will:

• Manage end to end payroll processing with accuracy and consistency across two regions

• Maintain complete and up to date payroll records including statutory data, bank details, allowances and deductions

• Respond to employee queries on payroll matters with clarity and professionalism

• Administer enrolments, updates and removals for a range of employee benefits including healthcare, life insurance and UK based benefits

• Process government mandated benefits and ensure timely submissions to relevant authorities

• Support statutory reporting, audits and tax related submissions

• Maintain the benefits portal and assist in exploring new benefit options

• Build effective relationships with payroll system providers, benefits partners and government agencies

• Contribute to wider HRSS activities and support firmwide initiatives focused on wellbeing, inclusion and continuous improvement

What we are looking for

You will thrive in this role if you bring strong technical knowledge, excellent attention to detail and a passion for delivering a reliable and positive service to employees. You should be confident working across two countries regulations, comfortable handling sensitive information and able to adapt quickly in a fast-moving environment.

You will bring

• At least 5 years of working experience in payroll and benefits administration including full payroll processing

• Strong knowledge of Philippine payroll regulations, labour laws, tax rules and government benefits

• Knowledge and experience in utilizing SAP as a payroll system

• Understanding of UK payroll processes, tax compliance and pension auto enrolment

• Proficiency with payroll software and HR information systems, SAP experience is advantageous

• Advanced Excel abilities along with strong analytical and problem-solving skills

• Excellent communication skills with the ability to clearly explain payroll matters to employees and managers

• High attention to detail and the ability to maintain confidentiality

• Strong stakeholder management skills and the ability to work confidently across cultures

• The ability to work independently, manage multiple priorities and remain calm under pressure

• A degree in HR Business Administration, accounting or a related field

Some of the benefits we provide are:

• Competitive salaries and bonus schemes

• Hybrid home/office working arrangements

• Regular training and opportunities to learn and grow

• Holiday leave plus bank holidays

• Medical insurance cover

• Life insurance

• Health and wellbeing support

In return for your commitment, youll have the chance to develop your career in a dynamic environment, working alongside top talent and an exceptional leadership team. If you want to be involved in our exciting expansion plans and have the chance to really shape and influence the way the business grows, then wed love to hear from you.

We also want our people to feel a sense of belonging at Pepper Money. We are committed to meeting our Diversity, Equality and Inclusion charter, further information can be found on the Careers section on our website.