Leasing Associate

Location: Malate, Manila

Work Setup: Onsite

Job Overview

The Leasing Associate supports the leasing process from lead generation through tenant move-in. The role focuses on identifying and engaging prospective tenants, conducting property viewings, managing follow-ups, assisting with leasing documentation, and coordinating with internal teams to ensure a smooth tenant experience.

Responsibilities:

Leasing & Lead Generation

• Source and qualify potential tenants through digital platforms, referrals, walk-ins, social media, and other lead channels.
• Respond to prospect inquiries and provide information on available units, rates, amenities, and leasing requirements.
• Follow up consistently with prospects and help move qualified leads through the leasing process.
• Keep prospect records and leasing pipelines updated.
• Support leasing and occupancy goals.
• Develop relationships with brokers, referral sources, and potential corporate accounts.

Property Viewing & Client Engagement

• Arrange and facilitate property tours for prospective tenants.
• Present units, amenities, facilities, and available leasing options.
• Assess prospect needs and recommend suitable units.
• Discuss basic lease conditions, rates, policies, and move-in requirements.
• Handle initial questions and concerns and refer more complex matters to the appropriate team.

Leasing Documentation

• Guide prospects through application, screening, KYC, and documentation requirements.
• Prepare and organize quotations, leasing forms, contracts, and supporting documents.
• Check that required documents are complete and accurate before move-in endorsement.
• Maintain organized records of prospects, tenants, and leasing transactions.

Tenant & Move-in Support

• Coordinate tenant requirements with Property Management, Finance, Maintenance, and other relevant teams.
• Help ensure units are prepared for scheduled move-ins.
• Assist with tenant orientation on move-in procedures, property rules, and guidelines.
• Receive basic tenant concerns and coordinate them with the appropriate team for resolution.
• Support renewal and tenant retention activities.

Property Marketing & Market Support

• Assist in creating and posting property listings on relevant platforms.
• Track inquiries and listing activity and provide feedback on potential lead-generation opportunities.
• Participate in leasing events, promotions, open houses, and other occupancy activities.
• Gather basic information on competitor properties, rental rates, and market activity.

Administrative & Reporting

• Keep leasing trackers, prospect information, and tenant documentation accurate and up to date.
• Prepare basic reports covering inquiries, viewings, leads, conversions, and occupancy.
• Complete leasing and administrative tasks within required timelines.
• Perform other related duties as assigned.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field.
• Around 6 months to 1 year of experience in leasing, real estate, sales, customer service, hospitality, property management, or a similar field.
• Strong verbal and written communication skills.
• Customer-focused with an interest in sales and client engagement.
• Comfortable presenting properties and interacting directly with prospective tenants.
• Basic skills in negotiation, follow-up, and relationship building.
• Organized and detail-oriented, with the ability to manage multiple prospects and tasks.
• Proficient in Microsoft Office and Google Workspace.
• Exposure to CRM, leasing, or property management systems is an advantage.
• Willing to work flexible schedules when required.