Organizational Development (OD) Manager - Telco, Tech, Shared Services

Organizational Development (OD) Manager

Location: Ortigas

Work Setup: Onsite

Work Schedule: Monday to Friday

Job Summary

The Organizational Development (OD) Manager leads organization-wide initiatives aimed at improving structure, capability, and culture. This role partners with business leaders and People & Culture teams to enhance organizational design, ways of working, and leadership development through data-driven insights, diagnostics, and structured change interventions.

Key Responsibilities

• Conducts OD diagnostics (org health, capability gaps, engagement insights, performance trends) and converts findings into action plans
• Designs and implements organizational structures, including role clarity, operating models, job architecture, spans, and layers
• Supports transformation and change programs through change planning, stakeholder engagement, adoption strategies, and communications support
• Develops leadership and team effectiveness programs focused on collaboration, accountability, decision-making, and leadership behaviors
• Facilitates workshops with leaders and teams on organization design, operating models, and culture alignment
• Partners with HRBPs and COEs to strengthen performance management, succession planning, and capability development
• Develops OD frameworks, tools, and methodologies to ensure consistency and scalability
• Tracks and evaluates outcomes using KPIs such as adoption rates, productivity, cycle time, and org health metrics

Qualifications

• Bachelor's degree in Psychology, HR, Behavioral Science, or related field
• 3–5 years experience in OD, HR Transformation, Change Management, or Organization Design
• At least 2 years in a leadership or managerial role
• Certification in Organizational Development
• Experience delivering end-to-end OD work (diagnose, design, implement, measure)
• Strong facilitation skills, including senior leadership and cross-functional workshops
• Strong analytical skills with ability to translate data into practical solutions
• Excellent stakeholder management and communication skills with ability to influence without authority
• Strong project management skills (planning, governance, risk management, benefits tracking)

Preferred Qualifications

• Postgraduate degree or certifications in Change Management, Agile, or Project Management
• Experience in fast-paced, matrixed, or transformation-heavy environments (tech, telecom, shared services, etc.)
• Familiarity with HRIS tools (e.g., SuccessFactors), analytics tools (e.g., Tableau), project tools (e.g., JIRA/Confluence), and survey platforms

Core Competencies

• Organization design and operating model development
• Change leadership and adoption execution
• Facilitation and workshop design
• Systems thinking and continuous improvement mindset
• Data storytelling and executive-level insights
• Coaching mindset with strong execution discipline