We are seeking a dynamic, service-oriented General Manager to join the team. The company is an organization whose success is rooted in its service culture. This position is based in Boca Ratón, FL.

Role:

The mission is to exude hospitality, be respectful and authentic, prioritize the needs of your internal and external stakeholders above your own, and continuously strive to make a positive impact in all they do. They are passionate hoteliers eager to add like-minded people to your rapidly growing team.

Key Responsibilities:

• Managing budgets and financial plans and controlling expenditure
• Oversees hotel operations under the direction of the General Manager.
• Ensures overall guest satisfaction to drive brand metrics.
• Ensures compliance with brand standards.
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Meeting and greeting customers.
• Dealing with customer complaints and comments
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations, and furnishings
• Dealing with contractors and suppliers
• Ensuring security is effective.
• Carrying out inspections of property and services
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Perform various other duties as assigned to meet business objectives.

Education and experience

Minimum of three (3) years' experience as an Assistant General Manager

Bachelors degree in hospitality management or business preferred.

Knowledge, skills, and abilities

Ability to communicate effectively verbally and in writing.

Demonstrated ability to lead a team.

Excellent attention to detail

Financial savvy

Proficient in Microsoft Office

Salary and Benefits:

Competitive compensation (salary and generous bonus).

Thrive in a company that values sustainability, drives a safety-focused culture, and has been recognized as one of the most ethical companies in the world.

Comprehensive benefits package Free Telemedicine and Virtual Mental Health care access for All Associates starting day one, multiple Health Insurance and Life Insurance options, 401k Plan + Company Match, Paid Time Off, Holiday Pay, Pet Insurance, Employee Assistance Program, Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

*The hiring process may include a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description only provides a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates by the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.