Project Manager (Strategic Projects)

Job Purpose

Responsible for managing end-to-end delivery of Strategic & high value revenue projects through effective collaborations. Collaborate with Clients, Vendors, Service Providers and other internal/external stakeholders and obtain commitments for issue free delivery of medium to large size key initiatives.

Establish project plan: define project scope, secure the necessary resources & plans & monitor all activities
Drive project execution: track project activities to ensure delivery, monitor & handle changes, conflicts & escalations

Handle customer & stakeholder engagement: manage & build stakeholder confidence & trust, ensure project progress arranging meetings & customer events

Job Accountabilities

1. Manage end-to-end delivery of key Strategic projects right from involvement in requirement consolidation, conceptualization, planning, execution and delivery.

1. Effectively collaborate with internal and external stakeholders for aligning deliveries with Client expectations.

1. End-to-end vendor management.

1. Ensure project plan creation, management and implementation within stipulated time lines and budget.

1. Ensure creation, management and completion of all documentation in line with NI Project Management Process.

1. Manage and sustain issue free delivery of all assigned projects and initiatives in order to achieve required results and ensure good customer experience.

1. Ensure optimum timelines for obtaining cost approvals through effective collaborations with vendors and internal stakeholders.

1. Manage ongoing communication with all stakeholders with escalations wherever appropriate.

1. Ultimately responsible for all aspects of the Project right from inception to delivery.

1. Establish, develop partnerships with Clients by acting as a trusted advisor to NI Clients by identifying/agreeing on needs and pro-actively providing solutions

1. Provide professional project management support to other internal areas for internal projects/initiatives

1. Manage end-to-end delivery of projects and create good customer experiences through fulfillment of client expectations well within timelines and budget.

1. Manage compliance requirements during project delivery through adherence to NI policy standards for data security and Visa, MasterCard card scheme mandates.

1. Ensure confidentiality of sensitive data and client information

1. Ensure adherence to NI project management processes and ensure due diligence during all stages of projects/initiatives for quality solution deployment to NI Clients.

1. Manage change management across the project internally and externally

1. Identify, manage and mitigate risk across the process.

1. Provide guidance to subordinates, ensure effective team building and skill upgrading for subordinates for meeting end objectives.

Experience / Skills Required

• Bachelor’s degree from a recognized university
• Proven 6+ experience gained within the banking and services world out of which 7-8 years be in the Cards & Payment domain.
• PMP or Prince2 certification
• Very Good command of English Language (Listening, Speaking, Reading & Writing), or equivalent to Upper-Intermediate level
• Deep knowledge and understanding of the project management techniques, tools and processes and detailed understanding of Project Management Methodology including Waterfall and Agile.
• Knowledge of Microsoft Project and JIRA
• High degree of independent judgement, with an ability to handle confidential and sensitive information
• Fluency in written and spoken English is essential.
• Very good oral/written communication and interpersonal skills for effective collaboration with clients. Good mentoring, team building, motivating, & negotiating skills.
• Working to tight deadlines, an ability to perform well in high-pressure environments.
• Strong team player; flexible, proactive, with a strong desire to learn.
• Ability to manage multiple tasks simultaneously.

Required Competencies:

• Customer focused
• Results oriented
• Initiative and Perseverance
• Collaboration & Team Player
• Organizational & Planning
• Problem solving & Information gathering