Senior Business Analyst

• 5+ years’ experience in the Implementation of large-scale Omni-channel projects and

hands-on experience in managing complex business requirements

• Deep knowledge of Internet / Mobile banking (IB/MB) implementations and experience in requirements elicitation & representation of complex IB/MB projects.

• Deep know-how of banking concepts and processes & operations (including financial and non-financial transactions like funds transfer, balance inquiry, service request or complaint registration, new product enrolment, etc.)

• Excellent communication skills, a positive mindset, and a can-do attitude

• Have a keen eye for UI/UX details focusing on a great customer experience

• Understanding of Core Banking Systems, Banking Operations, Functionalities, End of Day & Data sync processes, API, and other Integrations

• Ability to define and explain end-to-end processes via User Journeys

• Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Figma, Adobe XD

• Proficiency in Conduct and lead requirements gathering sessions using a wide variety of analysis methodologies

• Identify gaps amongst existing product and client requirements and suggest possible solutions

• Ability to assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading UAT

• Good Knowledge of project lifecycle and different methodologies like waterfall or agile

• Hands-on Experience in the latest technologies and trends like IoTs, Chatbots is a plus