Microsoft Exchange Administrator

Role Summary

An Exchange Administrator will configure, maintain, support, and optimize all Exchange software across the organization. And will be responsible for the management and troubleshooting of messaging protocols and operations with MS Exchange. And will also manage email routing devices and services, email queues, distribution lists, and dynamic distribution lists. And will be responsible for the management and troubleshooting integration applications as Backup solution, sandbox and Scan mails software.

The position of an MS Exchange Administrator is very dynamic and they need to look out for solutions to any problems they are assigned with.

Key responsibilities:

MS Exchange administrator must set up and manages a Microsoft Exchange server. They help in setting up user accounts and mailboxes along with backup, security and restoring files

MS Exchange administrator must provide day to day On-Call administration support.

Support various Operating systems and also in installing applications on those operating systems depending upon its compatibility.

Manage the development in the servers and implement new services and functionality.

Maintain the production, by running a software and hardware diagnostic regularly in a stipulated time period.

Keep a check on the software versions which are installed in the operating systems.

Responsible for providing support to any queries which arise.

Monitor each and every part of the operating system like checking the disk space at regular intervals, checking the software versions.

Run the diagnostics on the services which are essential for a server to run.

Manage file sharing permissions to monitor mailbox quotas/space and also to check where the email has stuck and made sure that the email reaches its destination.

Making sure that the incidents get resolved with the SLAs and ensure that the system goes through a scheduled patching process.

Install update patches for windows and Exchange.

Typical skills, and background:

Bachelor's degree in communication engineering or computer science,

Up to 3 years of experience.

Exchange Server - Core Solutions (Plan, Design, Install and Configure Roles and Exchange Infrastructure)

Ability to manage and troubleshoot MS Exchange

Experience with PowerShell scripting

Industry certifications preferred

Excellent verbal and written communication skill

Able to troubleshoot complex Active Directory problems and develop effective solutions.

Experience with PowerShell scripting.

Should have good problem-solving skills.

Self-confident, self-motivated.

Able to work in a team and produce quality output under tight deadlines

Quick learner with a positive attitude

Good response rate for customer related queries provides a solution to it thereby demanding good Customer Service skills.

Should have good problem-solving skills.

Good time management and troubleshooting skills.