Demand & Delivery Specialist

Key responsibilities:

Creating a pipeline and prioritization process for all business
requests and divide them per domain and provide regular
presentation / steering committees to relevant sector heads
for alignment on progress and priority checks.
Accountable for the management and delivery of Change
Requests E2E from Requirements preparation, Resource
Management, Stakeholders management, Executions; Ensuring
the technical delivery of all services meets quality, scope, and
time constraints
Ensure Technology specific change management processes are
adhered to by IT team members, where applicable, in
developing, managing and tracking deliverables for the Change
Manage scope/requirement changes, multiple and competing
demands and priorities determining and conveying impact on
budget, time and risk using appropriate Measurable Metrics
Determine quality standards and oversee the
execution/production of deliverables (on every stage of the
delivery process ) , documentations, and approvals
Identify and resolve/escalate potential conflicts among
different requests ensuring there are no redundancies or
conflicts with IT Strategies/objectives and/or constraints
Engages Technology specific governance processes to ensure IT
Risk and compliance due diligence is applied, ensuring project
adheres to applicable risk and compliance procedures, as
relevant to impacts resulting from the Change.
Acting as an escalation path into and outside the Enterprise
Application department o
Identifying, documentation and implementing process
improvement initiatives

Typical skills, and background:

Degree in computer engineering/Science, business administration, or related field.
5+ years in Banking industry.
Practical Experience in Product Development, Service Delivery Management, or Project
Management, or Agile delivery methodologies
Experience in Development of an Enterprise Governance model
Experience in working with MS Tools.
Practical Experience in Process Development & Optimization is a plus.
Excellent problem-solving skills.
Analytical mindset.
Exceptional interpersonal skills.
Excellent written and verbal communication skills.
Attention to detail