Owners Relations Manager

Job Summary:

We are seeking a proactive and detail-oriented Owners Relations Manager to manage relationships with current property owners and engage with potential new owners. This role requires strong communication skills, problem-solving abilities, and a hands-on approach to handling owner requests, property maintenance approvals, and financial feedback.

Key Responsibilities:

• Act as the primary point of contact for existing property owners, addressing booking updates, expenses, maintenance approvals, and service requests.
• Provide timely feedback and resolutions to owners inquiries and concerns.
• Handle inbound inquiries from potential owners, explaining services, fees, and business opportunities.
• Support business development efforts by identifying and engaging new potential owners.
• Ensure high levels of satisfaction among demanding owners through responsive and efficient communication.

Requirements:

• Strong customer service and relationship management skills.
• Ability to multitask and handle urgent requests.
• Experience in property management, hospitality, or a related field is a plus.
• Excellent verbal and written communication skills.

This role requires someone who is quick-thinking, resourceful, and able to manage high expectations with professionalism.