Document Controller

Location: DIFC

Role Overview

We are seeking an experienced Document Controller to manage, organize, and maintain documentation across our insurance and reinsurance operations. The ideal candidate will have a strong background in documentation control, compliance, and data management within a regulated environment.

Responsibilities

• Maintain and control all company documents, contracts, policies, and client files in accordance with internal procedures and regulatory standards
• Ensure proper categorization, version control, and secure storage of all documents
• Manage the document management system (DMS) and ensure easy retrieval and traceability of records
• Coordinate with underwriting, claims, finance, and compliance teams to ensure timely filing and document accuracy
• Review documents for completeness, accuracy, and compliance with company and regulatory requirements
• Support internal and external audits by preparing and providing requested documentation
• Ensure confidentiality and data protection of all sensitive records and correspondence
• Track document revisions and maintain audit trails for approval workflows
• Train and support staff on document management procedures and best practices
• Contribute to process improvement initiatives related to recordkeeping and compliance

Requirements

• Bachelors degree in Business Administration, Insurance, or related field
• 3 - 6 years of experience in document control within insurance, reinsurance, or financial services
• Familiarity with underwriting, claims, and reinsurance documentation standards
• Proficiency in document management systems (e.g., SharePoint, M-Files, Laserfiche, or equivalent)
• Strong attention to detail and excellent organizational skills
• Understanding of regulatory and compliance requirements in the insurance sector
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
• Excellent communication and coordination skills