Bath Installation Trainer

Job Summary: The Senior Bath Technical Trainer delivers fundamental technical training to employees, including developing course materials, imparting new skills, and assessing the efficiency of training programs.

Primary Responsibilities:

1. Develop and facilitate technical (installation) training programs specific to the three key installer classifications (Apprentice, New Hire, Existing Lead/Apprentice Installer).
2. Provides expertise in best-in-class learning strategies, methods, processes, and curriculum for developing workforce capability.
3. Develops continual education training curriculum to address emerging trends in industry.
4. Serves as a subject-matter expert in the identification, design & development of course curriculum as well as lesson plans within the subject matter areas to be taught, as they relate to the department.
5. Manage all aspects of classroom preparation including creating/distributing agendas, product materials, scheduling invitations, managing rosters, coordinating all appropriate product & system training, etc.
6. Measure the effectiveness & overall quality of training, including metrics reporting, the development of recommendations for improvement, program innovation & competitive analysis/comparison
7. Encourage, motivate & inspire others to embrace learning & coach for behavior modification.
8. Facilitates regularly scheduled advanced training modules to allow completion of certification/apprentice programs.
9. Assists sales department by delivering product and installation training for new/existing HICs
10. Monitors completion, comprehension and retention of content deployed to identify effectiveness & continuous improvement opportunities.

Skills Required for Role:

• Strong decision making, organizational & communication skills
• Superior installation acumen
• Excellent oral and written communication skills
• Strong ability to motivate, inspire, and coach others to exceptional performance levels
• Ability to present complex information to a variety of audiences
• Ability to travel as needed

Education:

• High School Diploma or equivalent

Desired Experience:

• 2+ years of experience conducting/leading training, including On-The-Job training/coaching, or similar, in-home remodeling environment preferred

• 2+ years of experience working in home remodeling installations

Work Schedule: Full-Time

• Office hours range from 7:30 am 3:30pm
• May be required to travel or attend meetings outside of normal work hours.

PJFITZ2025