Telecaller / CRM / Admin

Position: Telecaller / CRM / Admin

Client Overview:
Our client is in domestic and overseas toiletries sales. Dedicated to customer satisfaction, they are seeking a versatile Telecaller / CRM / Admin to join their team.

Responsibilities:

• Make outbound calls to promote products/services and manage inbound customer inquiries
• Update and maintain customer interaction records in the CRM system
• Resolve customer concerns efficiently and follow up to ensure satisfaction
• Provide administrative support, including scheduling and record management
• Collaborate across teams for seamless operations and handle additional assigned tasks

Requirements:

• Experience in Telecalling, CRM, or Admin roles, preferably in a similar industry
• Strong communication, interpersonal, and customer service skills
• Proficiency in CRM software and Microsoft Office
• Ability to multitask, prioritize, and work independently
• Fluency in English and Hindi; additional languages are a plus
• Availability to work in Raipur, Chhattisgarh

They Offer:
Competitive compensation, benefits, and growth opportunities in a dynamic work environment