Clinical Market Leader

Pinnacle Service Center is currently seeking a Clinical Market Leader to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values:​

Customer Second
Accountability
Passion for Learning
Love one Another
Intelligent Risk
Celebration
Ownership

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity
The Clinical Market Leader position will support local leaders at communities located throughout Idaho, Nevada, and additional states. In association with those local leaders, the Clinical Market Leader will be responsible for designing, monitoring, implementing, and evaluating process and programs to meet regulatory requirements and to assure that the highest degree of quality care can be provided to our residents at all times.

Summary of Responsibilities

• Responsible for providing a high level of leadership and guidance in the establishment of programs, policies and practices that ensure all communities provide exceptional care in accordance with community policies and state regulations.
• Participates in strategic planning and the development of market initiatives by providing input from clinical and leadership perspectives.
• Maintains knowledge of current assisted living regulations. Ensures compliance with company policies/procedures, pharmacy policies/procedures, and state and federal agency regulations.
• Educates and assists local Wellness Leaders to be survey ready at all times. Provides on-site support and/or assistance during state visits. Assists in preparing Plans of Correction.
• Identifies opportunities for improvement within community Wellness Departments through frequent visits and communicates information to the Executive Director and Wellness Leader.
• Participates in recruitment and selection of Wellness Leaders. Provides support and participates in initial orientation, professional development and ongoing training of all Wellness Directors within the assigned Market.
• Conducts mock surveys on all Wellness Departments within assigned communities at least annually.
• Performs general nursing duties as necessary.
• Other related duties and responsibilities that may become necessary to ensure that the needs of the communities and market are met.

Critical Success Factors

• A strong customer service focus, which is demonstrated in daily interactions.
• Leadership qualities that inspire others to respect and contribute to the shared vision for success.
• Compassionate, empathetic personal interactions.
• Effective oral and written communication skills; basic computer skills, including using e-mail.
• Highly organized, ability to manage multiple priorities. Adaptable and flexible.
• Self-supervising, self-motivating, willingness to collaborate and work as a team member.
• Demonstrates problem-solving ability.
• Flexibility and adaptability to allow for the unexpected in meeting community, market and organizational needs.

Requirements

• Current unencumbered Registered Nurse license - required
• CPR Certified
• A minimum of five years senior living experience
• Valid driver license and favorable driving history
• Resource will be expected to travel across Wisconsin at least 60% of the time.
• Understanding of the legal and regulatory framework governing the senior living industry.