About the job Booking Agent
We are looking for a reliable and client-focused Booking Agent to assist individuals and families with securing well-planned trips. This role centers on accuracy, communication, and follow-through, ensuring each booking is completed correctly and efficiently. You will work directly with clients to transform their plans into confirmed arrangements.
Key Responsibilities:
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Gather client requirements, budgets, and timelines
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Research available options and provide clear recommendations
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Handle bookings for transportation, accommodations, and experiences
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Confirm details and manage changes or adjustments
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Maintain accurate client and booking records
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Communicate updates clearly and professionally
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Stay informed on supplier policies and procedures
Qualifications:
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Strong customer service and communication skills
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High attention to detail and task management
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Ability to handle multiple bookings at once
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Comfortable using computer systems and learning new tools
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Experience in sales, hospitality, or service roles is a plus
What We Offer:
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Flexible scheduling
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Structured onboarding and training
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Access to supplier networks and booking tools
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Supportive, team-oriented environment