Client Journey Planning Specialist

Our growing team is hiring a service-minded Client Journey Planning Specialist to support travelers across Washington State with researching, arranging, and coordinating personalized trips. This flexible position allows you to work remotely while helping clients feel confident and prepared for their travel plans.

You will consult with clients to understand their goals, schedules, and budgets, then research suitable destinations, lodging, transportation, and activities. You will assemble organized itineraries and manage reservations to ensure each detail is accurate and clearly communicated. Success in this role comes from strong follow-through, thoughtful problem-solving, and consistent communication.

This opportunity emphasizes quality service and organization rather than quotas or commission-based sales. It is well suited for candidates who enjoy helping others, managing logistics, and working in a calm, structured environment.

Key Responsibilities

• Discuss travel goals and expectations

• Research and compare travel options

• Build customized itineraries

• Coordinate bookings and confirmations

• Support changes or updates

• Maintain accurate client documentation

Qualifications

• Professional communication skills

• Strong multitasking abilities

• Comfortable working independently

• Experience in customer support or coordination preferred

What We Offer

• Flexible remote environment

• Paid training resources

• Ongoing team support

• Long-term advancement opportunities