Client Experience Consultant – Travel Services

We are seeking a motivated and customer-focused Client Experience Consultant – Travel Services to join our growing team. In this role, you will support clients by helping them research, plan, and book well-organized travel experiences ranging from short getaways to extended international trips. This position offers flexibility while allowing you to deliver high-quality service to clients worldwide.

Key Responsibilities:

• Consult with clients to understand preferences, schedules, and budgets

• Research destinations, accommodations, transportation options, and activities

• Create and present customized itineraries tailored to individual needs

• Coordinate bookings for flights, hotels, cruises, tours, and ground transportation

• Maintain accurate client records and booking documentation

• Provide professional support before, during, and after each trip

• Stay informed on destination updates, travel requirements, and industry trends

Qualifications:

• Strong communication and customer service skills

• Excellent organization, attention to detail, and time management

• Ability to work independently and manage multiple client requests

• Previous experience in customer service, hospitality, or travel is helpful but not required

• Comfortable using computer systems and learning booking platforms

What We Offer:

• Flexible work environment

• Training and ongoing professional development

• Access to industry tools, suppliers, and planning resources

• Opportunities to grow into specialized service areas