Travel Logistics & Client Care Specialist

Our team is seeking an organized and service-focused Travel Logistics & Client Care Specialist to assist clients throughout Alabama with coordinating personalized trips and managing important planning details. This position offers a flexible remote structure and is well suited for individuals in the Huntsville area who excel at communication, multitasking, and providing dependable support.

You will consult with clients to understand their preferences, budgets, and schedules, then research destinations, accommodations, and activities that align with their plans. Your responsibilities will include preparing customized itineraries, coordinating reservations, confirming details, and ensuring each step is documented clearly. You will also provide assistance with updates or changes, helping maintain a smooth experience from start to finish.

This role emphasizes thoughtful organization and customer service rather than quotas or commission-driven sales. Candidates who are proactive, calm under pressure, and attentive to detail will find long-term success.

Key Responsibilities

• Consult with clients and gather planning details

• Research options and prepare recommendations

• Coordinate bookings and confirmations

• Maintain accurate records and schedules

• Provide ongoing support

Qualifications

• Strong customer service mindset

• Excellent organization and research skills

• Ability to work independently

• Experience in support or hospitality a plus

What We Offer

• Flexible remote environment

• Structured training

• Access to planning tools and resources

• Career development opportunities