About the job Luxury Travel Client Support Advisor
We are seeking a dependable and detail-oriented Luxury Travel Client Support Advisor to assist clients with planning and coordinating well-organized travel experiences. This role focuses on communication, organization, and research to ensure each client receives accurate information and consistent support throughout the planning process. The position operates in a remote-friendly environment while maintaining clear processes and team collaboration.
In this role, you will communicate with clients to gather travel preferences, schedules, and budget considerations. You will research destinations, accommodations, transportation options, and activities to help develop organized travel plans. Responsibilities include assisting with itinerary preparation, coordinating reservations, confirming booking details, and maintaining accurate records.
You will also provide updates and assistance if itinerary adjustments, documentation needs, or scheduling changes arise before, during, or after travel. This role emphasizes dependable service, organization, and attention to detail rather than direct sales responsibilities.
Key Responsibilities
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Communicate with clients to gather travel needs and preferences
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Research destinations, accommodations, and transportation options
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Assist with itinerary creation and booking coordination
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Confirm reservations and prepare documentation
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Provide ongoing client updates and support
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Maintain organized travel planning records
Qualifications
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Strong communication and customer service skills
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Excellent organization and multitasking abilities
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High attention to detail
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Ability to work independently
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Service or hospitality experience preferred but not required
What We Offer
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Flexible remote-friendly work structure
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Structured onboarding and training
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Ongoing professional development
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Supportive team environment