Exchange Administrator – M365 & Hybrid Cloud | Federal Contract (Multiple Roles)

Exchange System Administrator (Multiple Roles)

Australian citizenship required. No PR or Work Visa holders. Must have an active Baseline (or higher) security clearance.

What to Submit

1. A tailored resume in docx format

2. A one page (5000 character) summary response to the selection criteria below.

RFQ Details

• RFQ ID: LH-06078

• Agency: Department of Industry, Science and Resources

• Closing Date: Friday, 24 April 2026 – 11:59pm (Canberra time)

• Estimated Start Date: Wednesday, 01 July 2026

• Initial Contract Duration: 12 months

• Extension Term: 12 months

• Number of Extensions: 2

• Experience Level: APS6 equivalent

• Security Clearance: Must have an active Baseline (or higher) security clearance

• Location of Work: ACT

• Working Arrangements: Onsite. The department supports working from home arrangements on a case-by-case basis subject to business needs, however this is a Canberra-based role and remote working will not generally be suitable.

• Maximum Hours: 40 hours per week

Job Details

The Department of Industry, Science and Resources and its broader portfolio support the Australian Government's economic agenda through innovation, science and technology, and industry growth. The Chief Information Officer Division (CIOD) delivers digital services and transformation, with the ICT Operations Branch responsible for managing ICT services across the organisation. The End User Services section supports collaboration and communication platforms including Exchange, Exchange Online, Microsoft Teams and remote access services.

Key Duties and Responsibilities

• Ongoing management and enhancement of hybrid Exchange environment and related communication platforms

• Maintenance of Exchange Server infrastructure and Enterprise Vault archiving solution

• Migration of mail data including groups to Exchange Online

• Development of migration approaches and rationalisation of archive data

• Investigation and resolution of complex technical issues across the technical stack

• Creation and maintenance of technical documentation including design, migration, DR and decommissioning plans

• Technical representation at project meetings and facilitation of workshops where required

• Cross-skilling with team members and supporting related teams such as service desk

Selection Criteria

The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.

Essential criteria

1. Expert knowledge of Exchange Server, Exchange Online, and configuration of hybrid Exchange deployments, including implementation, upgrades and day to day management activities in a complex multi-forest environment.

2. Proven experience in migrations including to Exchange Online, cross forest and from legacy Exchange versions.

3. High-level Exchange troubleshooting skills, including for mail flow, mail gateway technologies and on-premise/cloud-based resource connectivity.

4. High-level knowledge of Windows Server fundamentals (e.g. Active Directory, DNS, DFS etc), and Group Policy configuration (including Advanced Group Policy Management).

5. Experience with Australian Government IT Cyber Security processes including ISM, Essential 8 and ACSC hardening guides.

6. Strong experience in writing technical documentation including design documentation and standard operating procedures.

Desirable criteria

1. Experience with Arctera Enterprise Vault, Microsoft Purview Information Protection (MPIP), Microsoft Intune mobile device management and Intune policy.

2. Experience with broader Microsoft 365 services would also be beneficial.