Lead Operations Coordinator

Lead Operations Coordinator

Australian citizenship required. No PR or Work Visa holders. Must hold active NV1 security clearance. Must complete ASD Organisational Suitability Assessment (OSA).

Pinaka brings this exciting opportunity via a close B2B partner.

RFQ Details

• RFQ ID: LH-02755

• Closing Date: Friday, 23 May 2025 11:59pm (Canberra time)

• Estimated Start Date: Thursday, 31 July 2025 (subject to OSA outcome)

• Initial Contract Duration: 12 months

• Extension Term: 6 months

• Number of Extensions: 2

• Experience Level: EL1 equivalent

• Security Clearance: Must hold NV1 and complete ASD OSA

Client Details

• Agency: Department of Defence Australian Signals Directorate (ASD)

• Location of Work: ACT, NSW, NT, QLD, SA, TAS, VIC, WA

• Working Arrangements: Hybrid

• Maximum Hours: 40 hours per week

Job Details

ASD requires Lead Operations Coordinators to support the Australian Cyber Security Centres (ACSC) data and analytics capabilities. These roles involve close collaboration with internal capability teams, business units, and external customers to ensure effective day-to-day operations.

Security Screening Organisational Suitability Assessment (OSA)

Candidates must undergo ASDs OSA prior to engagement. The process includes a psychological assessment, questionnaire, and interview. Topics covered may include personal relationships, financial history, physical and mental health, substance use, and any civil or military records. Start date is contingent on successful OSA clearance.

Key Duties and Responsibilities

• Support business areas as capability SME for operational activities

• Triage and process alerts related to fleet health and operations

• Assist the Fleet Operations Manager in performance monitoring and fleet stability

• Ensure operational workloads are tracked in Jira

• Support capability development through testing, deployment, and operational readiness

• Tune and enhance systems in alignment with best practice and threat intelligence

• Contribute to capability planning and roadmap development

Selection Criteria

Individual responses to each criterion (max 3000 characters each)

Essential Criteria

1. Takes full responsibility for managing and investigating Information Security incidents. Ensures alignment between Information Security incident management, generic incident management, and business continuity processes. Advises on corporate response to incidents.

2. Recognised authority on Cyber and Information Risk Management within a major organisation or across a range of clients.

3. Independently produces Information Security requirements for third parties and/or conducts compliance reviews.

4. Demonstrated ability to perform root cause problem analysis in a complex environment or system; demonstrated experience using automation to improve operational processes.

5. Demonstrated experience or understanding of key security and risk management concepts including GRC, Incident Response / DFIR, Security Operations / Engineering, Penetration Testing.