CRM Developer – Dynamics 365 & Power Platform | Federal (Multiple Roles)

CRM Developer (Multiple Roles)

Australian citizenship required. No PR or Work Visa holders. Must have an active Baseline (or higher) security clearance.

What to Submit

1. A tailored resume in docx format

2. A one page (5000 character) summary response to the selection criteria below.

RFQ Details

• RFQ ID: LH-06077

• Agency: Department of Industry, Science and Resources

• Closing Date: Friday, 24 April 2026 – 11:59pm (Canberra time)

• Estimated Start Date: Wednesday, 01 July 2026

• Initial Contract Duration: 12 months

• Extension Term: 12 months

• Number of Extensions: 2

• Experience Level: APS6 equivalent

• Security Clearance: Must have an active Baseline (or higher) security clearance

• Location of Work: ACT

• Working Arrangements: Onsite. Remote working arrangements may be considered on a case-by-case basis in consultation with the supervising manager, subject to business needs.

• Maximum Hours: 40 hours per week

Job Details

The Department of Industry, Science and Resources and its broader portfolio are integral to the Australian Government's economic agenda, supporting innovation, science and technology, and industry growth. The Chief Information Officer Division (CIOD) is seeking experienced CRM Developers with strong Microsoft Dynamics 365 and PowerApps (Power Platform) expertise to assist with development of CRM modules within an existing Dynamics 365 instance.

Key Duties and Responsibilities

• Develop CRM modules by configuring and extending CRM modules, business entities, forms, views, and dashboards

• Design and implement workflows, business rules, plugins, and Power Automate flows based on user stories and functional requirements

• Configure CRM connectors and integrations to support data flows across systems including Azure SQL, TechOne and Power Pages

• Implement Dynamics 365 security model including roles, access controls and secure integrations

• Contribute to a multidisciplinary agile project team

• Maintain and contribute to technical design documentation

Selection Criteria

The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.

Essential criteria

1. Technical (Dynamics 365 / Power Platform): Demonstrated experience in: Configuring and building Dynamics 365 CE/Dataverse solutions (tables, relationships, forms, views, model-driven apps, business rules) Implement server side business logic through plugins, workflows and automation using Power Automate and/or Dynamics 365 processes from user stories/requirements Building dashboards, charts and reports for business users Implementing CRM security and auditing (business units, teams, security roles, field-level security) Performing data migration and data quality activities (mapping, cleansing, repeatable imports/scripts)

2. Technical (engineering, integration and operations): Demonstrated experience in: Power Platform ALM and release management (solution layering; managed/unmanaged; environment strategy) CI/CD using Azure DevOps for D365/Power Platform deployments (source control, pipelines, automation) Secure-by-design/DevSecOps practices (least privilege, secrets management, reviews and change control) Enterprise integration and extensibility (Dataverse Web API, Azure Service Bus/REST/Azure SQL; custom development such as C#/.NET) Power Platform governance and operations (DLP/connectors, monitoring and troubleshooting) and Microsoft 365 integration (e.g., SharePoint Online)

3. Ways of working: Demonstrated ability to: Deliver in a fast-paced agile environment and manage competing priorities Communicate effectively with technical and non-technical stakeholders, including clear status/risks/dependencies Collaborate in multidisciplinary, geographically dispersed teams Adapt approach as requirements evolve while maintaining delivery focus Produce fit-for-purpose technical documentation and support BAU handover