Cairo, Egypt

Head of Change Management AL07 (Large Medical Group)-Cairo

 Job Description:

About our Client :

A leading healthcare conglomerate in Egypt, renowned for its comprehensive range of medical services and significant contributions to the countrys healthcare sector. The group encompasses several key entities, including hospitals, laboratories, and medical centers, each dedicated to providing high-quality healthcare services.

Key Entities and Service

  1. Laboratories:One of the most prominent networks of medical laboratories in Egypt.Provides a wide array of diagnostic services, including clinical chemistry, hematology, microbiology, and pathology.Known for its state-of-the-art technology and highly qualified medical professionals.
  2. Scan Centers:Offers advanced imaging and diagnostic services such as MRI, CT scans, ultrasound, and X-ray.Equipped with the latest diagnostic equipment and staffed by expert radiologists.
  3. Cure Cemters :Specializes in renal care, including dialysis services.Focuses on providing comprehensive care for patients with chronic kidney disease.
  4. Medical Centers :A network of multidisciplinary clinics offering specialized outpatient services. Provides consultations across various medical specialties, including cardiology, endocrinology, and orthopedics.
  5. Hospitals:


Increased speed of releasing changes to production
Contrary to the misconception of being a roadblock, an adept Change Manager accelerates the deployment of changes. They ensure the organization stays agile and responsive by evaluating, prioritizing, and fast-tracking well-documented changes. It's about shifting gears quickly yet smoothly, keeping pace with the business's evolving needs.

Manage organizational risks
A Change Manager's role is pivotal in minimizing potential risks that changes could pose to IT infrastructure and business processes. This involves a sharp eye for detail in assessing each change, anticipating conflicts, and strategically scheduling changes to avert business disruptions. It's a delicate dance of discerning risk, ensuring the safety net is always in place.

Reduced post-release issues
The goal is clear skies post-release, and a Change Manager is instrumental in making this a reality. By ensuring changes are evaluated and scheduled judiciously, the Change Manager significantly reduces post-release incidents. They're the guardians at the release management gate, ensuring that once a change is deployed, it contributes to smooth sailing rather than stormy seas.

Fewer change conflicts, failures, and rollbacks
One of the critical responsibilities of a Change Manager is to prevent the collision of changes. Ensuring that scheduled changes are conflict-free reduces change failures that necessitate rollbacks. It's about plotting a course that avoids the crosswinds of conflicting changes, providing a stable and reliable IT environment.

Clear accountability for change approval and coordination activities
With a Change Manager at the helm, every change that flows through the IT landscape is tracked, coordinated, and managed precisely. They are the lighthouse in the fog of change, offering clear visibility and direction. This consistency in managing changes minimizes risks and amplifies the value delivered to the business.

To transform CABs into strategic advisors, companies should reconsider the traditional, heavyweight change management processes that often hinder software delivery performance. Todays teams are taking the following steps to improve their CABs:

  1. Customized approach: Stop treating change requests uniformly. Each change request presents an opportunity to gather valuable data, allowing for pre-approval and automation of less consequential changes.
  2. Integration of change and release management: Bring change and release management closer together and avoid bundling large packages of changes for review and approval, which can lead to significant incidents and delays.
  3. Progressive releases: Implement progressive deploys to test and iterate changes on a small subset of users, reducing the scope of potential incidents and ensuring deployment success.
  4. Automation: Rethink approval models and embrace automation to streamline change management processes, making them more efficient and reducing manual tasks.
  5. Shift left: Implement peer review as a common strategy to replace or reduce CAB approvals, putting the responsibility for identifying issues in the code on those who understand it best. Ensure meticulous documentation to comply with regulations.
  6. Convene experts: Rather than approving individual requests, CABs can focus on process improvement, offering recommendations, providing resources, and using change management tools to enhance performance and speed up value delivery to the markets

Requirements :

  • Years of Experience 7 - 10
  • Experience in managing releases and Change Authorisation for both Traditional/regular changes and Agile iterative releases.
  • Ideally headed a Change Advisory Board in a technology factory
  • Understanding and defining Request Fulfilment process for standard, regular and emergency change requests.
  • Release Management understanding including assurance of Quality and Configuration management and Governance aspects are being addressed
  Required Skills:

Configuration Management Emergency Steps Assurance Approvals Accountability Change Management Infrastructure Automation Integration Strategy Regulations Scheduling Documentation Software Business Management