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Our Client

The largest and fastest growing hard discount retailer in the region, with presence in Egypt, Morocco and KSA.
We are a technology driven company focused on leveraging the latest technology to provide the company with a competitive edge

Sector:  IT Infrastructure
Department:Information Technology
Section:       IT Infrastructure
Reporting to:Head of IT Infrastructure
Subordinates:   5
Working Days:  5 Days
Working Hours:8 Hours
Work Location: HQ/ Region        HQ        
Work Environment: Office / Field Office

Purpose:

• Managing Windows Servers
• User and Access Management
• System Security and Compliance
  Troubleshooting and Support
  Backup and Disaster Recovery

Key Accountabilities:

• Windows Server Administration Installing, configuring, and maintaining Windows Server operating systems, including Active Directory, DNS, DHCP, and Group Policy. Ensuring servers run efficiently with minimal downtime.
  User Account & Access Management Managing user accounts, permissions, and security policies in Active Directory. Implementing role-based access controls (RBAC) to ensure proper access levels for users and groups.
• System Security & Compliance Applying security patches, updates, and antivirus protections to prevent vulnerabilities. Enforcing security policies, auditing system logs, and ensuring compliance with IT security standards (e.g., ISO 27001, NIST).
• Troubleshooting & Issue Resolution Diagnosing and resolving system failures, software issues, and network connectivity problems. Providing Level 2/3 support for escalated Windows-related incidents.
• Backup & Disaster Recovery Managing system backups, replication, and recovery plans using tools. Ensuring business continuity in case of hardware failure or cyber incidents.
• Performance Monitoring & Optimization Continuously monitoring system health, resource utilization (CPU, memory, storage), and performance bottlenecks using tools like Windows Performance Monitor, Event Viewer, and third-party monitoring solutions.
• Software Deployment & Patch Management Deploying applications, updates, and patches across Windows systems using tools like WSUS, SCCM, or Intune to ensure systems remain up to date and secure.
• Virtualization & Cloud Management Administering virtualized environments using Hyper-V or VMware, as well as managing cloud-based Windows infrastructure in Azure, AWS, or hybrid environments.
• Automation & Scripting Utilizing PowerShell scripts and automation tools to streamline administrative tasks, such as user provisioning, system updates, and log analysis.
• Documentation & Reporting Maintaining accurate documentation for configurations, system changes, troubleshooting procedures, and security policies. Providing reports on system performance, incidents, and compliance.

Educational Level          

•  Bachelors degree           Information technology, computer science, software engineering, or a related field.
• Language Skills Very good in English     
• Work Experience              5-7 Years          7-10 Years
• Technical Knowledge     Proficient in Microsoft Windows software, including server, office, and
• exchange.
• Management and leadership skills.
  Experience with Database management
  Highly organized and detail-oriented.

Authorities:

• IT Infrastructure, Systems, Database and Backup
• Core & Technical Competencies:
• Core Competencies        Technical Competencies
• Problem Solving
• Projects Management
• Systems Analysis
• Virtualizations - Storage management