Our Client

The largest and fastest growing hard discount retailer in the region, with presence in Egypt, Morocco and KSA.
We are a technology driven company focused on leveraging the latest technology to provide the company with a competitive edge

Data Center Manager

• Grade Level:
• Sector: IT Infrastructure
• Department: Head of IT Infrastructure
• Section: IT Infrastructure
• Reporting to: IT Director
• Subordinates: 5
• Working Days: 5 Days Working Hours: 8 Hours
• Work Location: HQ/ Region HQ
• Work Environment: Office / Field Office

Purpose:

• Ensure Reliable Operations
• Manage Capacity & Scalability
• Ensure Compliance & Security
• Lead & Develop Teams
• Drive Efficiency & Cost Control

Key Accountabilities:

• Oversee the daily operation of the data center, ensuring system reliability, high availability, and minimal downtime.
• Implement preventive and corrective maintenance programs for power, cooling, and network systems.
• Monitor key performance indicators (KPIs) for infrastructure health and efficiency.
• Assess current and future data center capacity needs, including power, cooling, and space utilization.
• Plan for hardware upgrades, expansions, and migrations to align with business growth.
• Ensure proper asset tracking and inventory management of IT and facility equipment.
• Enforce physical and logical security measures to protect sensitive data and infrastructure.
• Ensure compliance with industry regulations such as ISO 27001, HIPAA, SOC 2, or other applicable standards.
• Conduct periodic security audits, risk assessments, and implement disaster recovery and business continuity plans.
• Supervise and develop data center staff, ensuring proper training and adherence to operational procedures.
• Collaborate with vendors, service providers, and contractors to ensure timely support and service-level agreement (SLA) compliance.
• Foster a culture of accountability, continuous improvement, and knowledge sharing within the team.
• Optimize energy consumption and cooling strategies to reduce operational costs and improve sustainability.
• Implement automation and monitoring tools to enhance operational efficiency and reduce manual intervention.
• Track and manage budgetary expenditures related to the data center, ensuring cost-effective operations.
• Qualifications required for the job title to carry out the work:
• Educational Level Bachelors degree Information technology, computer science, software engineering, or a related field.
• Language Skills Very good in English
• Work Experience 10+ Years

Technical Knowledge

• Understanding of power systems (UPS, generators, PDUs), cooling systems (HVAC, CRAC/CRAH), and fire suppression technologies.
• Knowledge of physical and virtualized servers, storage solutions (SAN, NAS), and networking protocols (LAN, WAN, VLANs, BGP, MPLS).
• Familiarity with cybersecurity best practices, access controls, monitoring tools, and regulatory frameworks (ISO 27001, SOC 2, HIPAA).
• Experience in backup strategies, failover mechanisms, redundancy planning, and disaster recovery site management.
• Proficiency in data center monitoring tools (DCIM, SNMP, ITSM), automation (scripting, AI-driven ops), and hybrid cloud environments (AWS, Azure, Google Cloud).
• Authorities:
• IT Infrastructure, Systems, Network, Database and Backup at the data center